From prototype to product

After the prototype operation of the e-bike fleet and software, it was time to reach the next level of professionalization and scaling with Smide. As an additional challenge, several new employees joined the company immediately before the project.

 

Internal work processes were visualized and redesigned together. For this purpose, we analyzed the customer journey from the experience of the previous operation and identified possibilities for improvement before the main topic of the design sprint - scaling the prototype Smide into an economic regular operation - was processed.

 

During the sprint, the group of employees grew together as a team and developed a common understanding of the challenges and structures of the company. The important work processes were visualized and documented. From this, options for action and concrete steps to scale the company could be derived.

CUSTOMER / INDUSTRY

Smide - mobility offers (e-bike sharing)

 

FORMAT

Design sprint according to the Google principle

 

PROJECT GOAL

Analysis and improvement of internal and external Work processes. Transfer prototypes to regular economic operation

 

PROJECT PARTICIPANTS
Entire team of the company (10 people + RETHINK)

LINKS & PRESS REPORTS

 

 

 

 

 

 

  • Experience report on Smide

RETHINK GmbH
Talstrasse 15

8001 Zürich

& Zentralstrasse 120
8003 Zürich

Rethink GmbH – Design Sprint
Rethink GmbH – Serious Play